About

What I do

I work best where operations are real, cross-functional, and close to the customer.

My background includes supply chain, procurement, logistics, internal systems, and AI adoption. Most of my work sits between operations and software: mapping how the business actually runs, standardizing workflows, building tools that get used, and embedding AI where it improves decisions, documentation, automation, and team adoption.

Where this shows up

  • AI operations mapping Finding where AI creates practical ROI inside real workflows before automating
  • Internal systems Tools, access control, sensitive-data workflows, dashboards, and adoption
  • Process design and metrics Structuring workflows, defining KPIs, and tracking real performance
  • Supply chain and procurement Procurement, inventory, logistics, vendor workflows, and execution discipline

Selected results

20% estimated purchasing spend reduction
56% fewer purchase line items
10x website traffic growth
+25% estimated average ticket
67% reduction in PO cycle time
90%+ fewer manual updates
João Vilela
João Vilela systems, music and technology