Close-up portrait of João Vilela
Open to roles and contracts

Supply Chain & Operations

Focused on clearer purchasing, coordination, and daily decisions.

01Gloved hands packing temperature-controlled samples in a blue-lit laboratory
2022 – 2025Vancouver · international operation

OneWorld Accuracy

Supply Chain Manager

In regulated international logistics, I turned manual checks and exception chasing into a more visible, repeatable supply-chain operation.

02Lodge and clearwater stream in the Amazon forest
2024 – presentBrazil · Canada-based operations

Jardim da Amazônia Lodge

Operations & Systems Manager

I helped turn a hospitality business’s scattered operational knowledge into clear, practical routines the team could easily see, use, and continuously improve.

03Coffee equipment and espresso machines in a Vancouver workshop
2020 – 2022The Foundation

Espressotec Sales & Service

Procurement & technical consulting

Translated customer needs into practical delivery. Sourced components from China to support that work.

The Foundation
04Organized diagnostic laboratory bench with sample racks and pipettes
2018 – 2019The Foundation

bioLytical Laboratories

Logistics Assistant

First contact with sensitive freight: temperature control, 3PL and distribution-centre coordination, international shipping under rules.

The Foundation
05Wrapped air-freight pallets inside an airport cargo warehouse
2017 – 2018The Foundation

Flying Fresh Air Freight

Freight Forwarder

High volume, short deadlines, a warehouse floor. Where operational discipline and accuracy stopped being theory.

The Foundation
EarlierThe Foundation

3D Studio

Earlier venture

An early venture where technical curiosity became practical work for customers.

The Foundation

Case study 01

Case study

OneWorld Accuracy

Period
2022 – 2025
Role
Supply Chain Manager
Context
Vancouver · international operation
Labelled OneWorld Accuracy biological sample kits

Regulated life-science logistics, where suppliers, shipments, and compliance had to stay aligned.

Supplier coordination, procurement, carrier escalation, and manual shipment checks lived across people and disconnected steps. Each exception restarted the investigation, so the operation had little memory of its own.

Biological material boxes loaded inside a UPS truck

Before

  • Manual checks repeated for every shipment
  • Supplier and carrier follow-up split across people
  • Exceptions restarted the same investigation
  • Purchase-order preparation depended on lookup
  • Weekly reviews assembled by hand

After

  • Procurement, supplier follow-up, shipping, and review connected end to end
  • A visible exception path with clear follow-up
  • Repeatable checks for regulated shipments
  • Faster tracking lookup and purchase-order preparation
  • A shared operational picture ready for weekly decisions
  • A three-person supply chain and fulfillment team owning the chain end to end
  • Clear handoffs across procurement, suppliers, shipping, and follow-up
  • A review rhythm built around exceptions, not scattered status updates
  • Demand consolidation and purchase-order preparation
  • Supplier follow-up, carrier choices, rate checks, and documentation
  • Inventory audits and exception follow-up
  • A single operational view for weekly review
  • Led the Biologistics Team
  • Supporting 200+ programs across 67+ countries
  • Coordinating 25+ suppliers and purchase orders in multiple currencies
~80%
lower freight cost on four to five international lanes, after re-sourcing an above-market provider
67+
countries, with documentation and compliance
~20 min
PO preparation, down from about two hours. Personal estimate
< 1s
tracking lookup, down from 25–30 seconds, across up to 800 shipments. Personal estimate

Python automation, authorized carrier integrations, and an operations dashboard made the work more efficient: less manual follow-up, faster tracking and PO preparation, and a clearer weekly view for decisions. The operating change came first; technology helped it scale.

Case study 02

Case study

Jardim da Amazônia Lodge

Period
2024 – present
Role
Operations & Systems Manager
Context
Brazil · Canada-based operations
Jardim da Amazônia lodge surrounded by forest

An ecotourism and conservation lodge with a strong product, where purchasing, inventory, and daily operating knowledge still lived in messages, memory, and improvisation.

Recurring work had no shared standard, and too many daily decisions still depended on the owners.

Team aligning operational routines and responsibilities at Jardim da Amazônia

Before

  • Information scattered across messages and memory
  • Unclear ownership across daily work
  • Reactive purchasing and inventory decisions
  • Informal schedules and training
  • Owners pulled into routine decisions

After

  • Documented routines the team can see and follow
  • Clear ownership through one local coordinator
  • Structured purchasing and kitchen-supply cycles
  • Visible schedules, training, and follow-up
  • Local decisions with clear escalation paths
  • One local coordinator leading the front desk, kitchen, and guiding teams
  • A visible rhythm for purchasing, inventory, schedules, training, and operational follow-up
  • Information available where the work happens, including on a phone
  • People: roles, schedules, time tracking, and accountability
  • Purchasing: recurring cycles, supply lists, and stock levels
  • Operations: procedures, checklists, and escalation paths
  • Training: central guidance and onboarding
  • Nine front-line people across kitchen, front desk, and guiding, directed through one local coordinator
  • A deliberate model for a decentralized business run from Vancouver
10x
website traffic since 2024
+25%
estimated average ticket, supported by guided-tour sales
−20%
estimated purchasing, based on internal operational baselines
−56%
estimated purchase line items, based on the same internal baseline

Standardized processes, training, and clearer ownership made the routines usable. A PMS-connected system supported the work. Routine made room for better decisions.

Scattered knowledge becomes routine. Routine makes room for better decisions.

  • Procurement
  • Supply chain operations
  • Inventory & purchasing
  • Process standardization
  • Training & adoption
  • Python & workflow automation
  • Systems integrations
  • Operational dashboards

Tools, credentials, education About · The facts

João brought practical, objective solutions to our housekeeping, food and beverage, reservations, and commercial management areas. His work gave the operation more organization and agility, creating a structure better prepared for sales and growth. I recommend him for his ability to turn the needs of a hospitality operation into simple, practical processes that fit our reality.

Raquel Zanchet

Let’s talk.

Open to procurement, supply chain, and operations roles or contract work.

hello@joaovilela.space